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Rice WorldOverview & supply approachRice varietiesSpecification controlPackaging & private labelHafizah — our rice brandEnquire about HafizahRice quotation request (RFQ)Commercial & order informationProduct comparison table
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Pillar 04

International Trade & Supply Solutions

We build commercial relationships that hold: they begin with identifying and verifying the right counterparty, and end with a shipment that arrives exactly as specified.

Sourcing & Verification

  • Product and commodity sourcing
  • Manufacturer and supplier identification
  • Supplier verification and capacity assessment
  • Buyer identification and qualification
  • Buyer–seller matching
  • Private label and contract manufacturing

Contracting & Delivery

  • Commercial representation
  • Commercial negotiation support
  • Contract, specification and Incoterms support
  • Trade documentation coordination
  • Import and export support
  • Supply chain and compliance coordination

What you get

A counterparty you can rely on, on commercial terms negotiated to protect the interests of both parties and support a durable relationship — with specification, documentation and delivery followed through.

Food & Agricultural Commodities
Specialised practice

Food & Agricultural Commodities

Food is a low-margin, high-trust business, where the right supplier, an exact specification and complete documentation are what protect the margin. Protocol verifies before it recommends — and stays on the transaction until delivery.

Product categories

Grains & Rice

Rice, wheat, maize, barley

Pulses & Legumes

Lentils, chickpeas, beans

Edible Oils

Sunflower, palm, olive, corn

Sugar & Sweeteners

Refined sugar, syrups, sweeteners

Confectionery

Chocolate, sugar confectionery

Dairy & Inputs

Powders, fats, dairy ingredients

Packaged & Dried Foods

Retail and bulk formats

Food Ingredients

Industrial and processing inputs

Who we work with

Food producers and manufacturers seeking regional demand; importers, distributors, wholesalers and retail chains seeking verified supply; brand owners seeking private label and contract manufacturing capacity; and industrial food users seeking consistent ingredient supply.

Rice sourcing has its own portfolio.

Varieties, specification control, packing formats, private label and the Hafizah brand are set out in Protocol Rice World.

Enter Rice World
Food & commodities · How it works

Six steps between a requirement and a delivery.

Every step is documented. The client sees the supplier file, the specification and the terms before anything is committed.

01

Define

Product specification, volume, quality standard, target landed cost and delivery window.

02

Source

Producers, manufacturers and suppliers are identified against specification, capacity, quality, compliance and commercial standing.

03

Verify

Certification, quality systems, references and operating capacity are checked before commitment.

04

Negotiate

Price, Incoterms, payment terms, quality specification, inspection and settlement mechanisms.

05

Document

Certificates of origin, halal and health certification, labelling, shelf life and import registration.

06

Deliver

Shipment planning, inspection arrangement and follow-through to delivery and acceptance.

Stacked shipping containers at a port terminal
From requirement to delivery — one accountable process, documented at every step.
Trade corridors

Sourcing markets in. Regional markets out.

Sourcing markets in. Regional markets out.

Sourcing

  • Asia — rice, sugar, oils, ingredients
  • Europe — dairy, confectionery, processed foods
  • Black Sea & Americas — grains, pulses, oils

Hub

  • Amman — sourcing, supplier verification, contracting and documentation

Destination

  • GCC & Saudi Arabia — importers, distributors, retail
  • Levant & Iraq — wholesale and industrial users
  • North Africa — distribution and processing

Corridors shown reflect the sourcing and destination markets Protocol works across. Specific supplier and buyer relationships are confidential.

Tea Sourcing & Trade
Specialised practice

Tea Sourcing & Trade

The Middle East buys tea on grade, cup profile and consistency as much as on price. A blend that holds steady between shipments is what keeps a brand its customers. Protocol buys at origin, maintains the agreed cup profile, and delivers to blenders, packers and distributors across the region.

Grades & formats

Black Tea — CTC

Kenya, Uganda, Rwanda · BP1, PF1, PD, dust

Black Tea — Orthodox

India, Sri Lanka · whole leaf and broken

Green Tea

China, Vietnam · gunpowder, chunmee, sencha

Single Origin

Ceylon, Assam, Darjeeling, Nilgiri

Blends

House and private-label blends to a defined cup

Packing Formats

Bulk, sacks, retail packs, tea bags

Certification

Rainforest Alliance, organic, halal, ISO

Value Addition

Blending, flavouring, packing, brand development

How we work

Buying at origin through auction and direct estate purchase; cupping and specification control before shipment; blending to an agreed cup profile; private label and packing; certification and documentation; and delivery into the region's blending, retail and HORECA channels.

Fertilizers & Agricultural Inputs
Specialised practice

Fertilizers & Agricultural Inputs

Fertilizer supply is seasonal and specification-driven. A shipment that lands on time protects a growing season, and an analysis that matches specification protects the yield.

Product categories

Nitrogen

Urea, ammonium sulphate, nitrogen solutions

Phosphates

DAP, MAP, TSP and phosphate grades

Potash

MOP and SOP grades

NPK Compounds

Blended and granulated formulations

Micronutrients

Zinc, iron, boron, manganese

Water-Soluble & Foliar

Fertigation and foliar-feed grades

Soil Conditioners

Organic amendments and humic products

Raw Materials

Phosphate rock, sulphur, potash and ammonia

How we work

This practice is built on strategic supply relationships with producers, blending plants and regional distributors, supporting continuity of supply, seasonal planning and efficient commercial terms. Registration and import licensing for agricultural inputs is coordinated with the relevant national authorities before commitment.

Private Label & Contract Manufacturing
Specialised practice

Private Label & Contract Manufacturing

A brand owner with demand, and a factory with capacity — two halves of one opportunity. Protocol matches them, writes the specification, and holds the standard steady across every production run.

Scope of work

Manufacturer Matching

Capacity, certification, category fit

Specification & Recipe

Formulation, ingredients, shelf life

Packaging Development

Formats, materials, artwork coordination

Samples & Trial Runs

Pilot batches and approval cycles

Quality Systems

HACCP, ISO, halal, audit readiness

Labelling & Compliance

Regional labelling and product registration

Cost Engineering

Unit cost, minimum order, batch economics

Supply Continuity

Scheduling, capacity reservation, reorder cycles

How we work

The specification, the artwork and the approvals belong to the brand owner. That arrangement is what allows a brand to move production, add a second source or scale a line while keeping the product its customers know.

Start with the requirement, in writing.

Talk to Protocol